New UPDATE: 20 December 2020
ECAP Tuesday Sessions are suspending Face to Face appointments while tier 4 restrictions operate in Edinburgh. We’re asking people to contact us by Phone, Email or Facebook only in order to arrange an appointment via phone or email.
We are not currently operating a drop in service – also ACE’s other resources are not currently available on a Tuesday.
ECAP/Edinburgh Claimants are continuing our support for and solidarity with claimants as well as all those up against the authorities
How to Contact ECAP
Ring 0131 557 6242 any time and leave a message. We aim to respond to messages within 2 days. Best to leave a short message with your phone number, please speak your number slowly and repeat it.
Email us at email@example.com any time, and we will try to reply within 2 days. If you don’t have email you could ask a friend to contact us on your behalf. Please leave a phone number if possible.
If either of these are impossible you can either put an envelope through the door of ACE addressed to ECAP or write to us at ECAP, c/o ACE, 17 West Montgomery Place, Edinburgh EH7 5HA – but please note we can only pick up mail approximately once a week.
If you have access to Facebook you can message the ECAP or ACE Facebook page where we will try and reply to messages within 2 days.
Please contact us if you have an ongoing problem which is not yet resolved. Don’t hesitate, it will help us if you get in touch.
The struggle continues.
Food / Money / Benefits Emergency?
The Scottish Government has more than doubled the amount in the Scottish Welfare Fund and extended who can apply, to support people hit by the coronavirus situation and abolished the 3 times per year limit for Crisis Grants. You can apply for a Crisis Grant or a Community Care Grant plus a foodbank referral. To apply in Edinburgh, ring 0131 529 5299 or apply online. For more info see our SWF page. If knocked back contact us.
Plus every Thursday 10:30 – 2pm there is a drop-in Food and Resources Bank at ACE run by our friends Oficina Precaria. As well as a variety of non-perishable food there are toiletries, hygiene products, baby clothes and toys. No referral or prior booking needed, but please note Covid safety measures – masks, hand sanitiser, only one person per household inside the premises please, and only one person visiting the foodbank at a time. You do not need to provide any paperwork or ‘proof of status’ for immigration or DWP.
Plus check out our Coronavirus Support page which also has info on community groups providing food and food deliveries.