UPDATE: This is an update on earlier announcements
ECAP Tuesday Sessions are reopening as appointment only for the time being. (Please note the situation could change at short notice) We’re asking people to contact us by Phone, Email or Facebook to organise an appointment.
You can now ring us direct on 0131 557 6242 on a Tuesday afternoon between 12 and 3 pm but we no longer operate a drop in service – also ACE’s other resources are not currently available on a Tuesday.
Please note the following safety measures:
Anyone given an appointment must wear a face mask unless medically exempt and use hand sanitiser while in ACE – both of which we have available for people on Tuesdays
We unfortunately cannot allow use of our toilet or access to any drinks
We cannot allow people to stay in ACE before or after their appointment time
ECAP/Edinburgh Claimants are continuing our support for and solidarity with claimants as well as all those up against the authorities
How to Contact ECAP
Ring 0131 557 6242 any time and leave a message or ring on Tuesdays between 12 and 3 pm to speak to someone directly. We aim to respond to messages left within 2 days. Best to leave a short message with your phone number, please speak your number slowly and repeat it.
Email us at firstname.lastname@example.org any time, and we will try to reply within 2 days. If you don’t have email you could ask a friend to contact us on your behalf. Please leave a phone number if possible.
If either of these are impossible you can either put an envelope through the door of ACE addressed to ECAP or write to us at ECAP, c/o ACE, 17 West Montgomery Place, Edinburgh EH7 5HA – but please note we can only pick up mail approximately once a week.
If you have access to Facebook you can message the ACE Facebook page where we will try and reply to messages within 2 days.
Do contact us if you have an ongoing problem which is not yet resolved. Don’t hesitate, it will help us if you get in touch.
The struggle continues.
Food / Money / Benefits Emergency?
The Scottish Government has more than doubled the amount in the Scottish Welfare Fund and extended who can apply, to support people hit by the coronavirus situation and abolished the 3 times per year limit for Crisis Grants. You can apply for a Crisis Grant or a Community Care Grant plus a foodbank referral. To apply in Edinburgh, ring 0131 529 5299 or apply online. For more info see our SWF page. If knocked back contact us.
Plus check out our Coronavirus Support page which also has info on community groups providing food and food deliveries.