A recent advocacy stall at High Riggs Jobcentre in Edinburgh saw ECAP meet two claimants needing immediate support – we accompanied both into the Jobcentre there and then. This resulted in decent outcomes for both claimants, not least due to the claimants sticking up for themselves. Both cases involved attempts by the Jobcentre to deny…Read moreRead more
right to accompany
On The Jobcentre Front Line
YOU HAVE THE RIGHT TO BE ACCOMPANIED TO JOBCENTRE INTERVIEWS and that’s official!
Mr Bill Wilson, Jobcentreplus District Manager for Edinburgh, Lothians and Borders, has stated “there will always be times when customers feel the need to be supported by a friend or advice worker and we will always try to accommodate this, whenever possible.” (letter to Edinburgh Claimants 18.11.2008) Mr Wilson wrote this letter in response to…Read moreRead more